Freshdesk MCP server
Short answer: Freshdesk has no official MCP server in the official MCP Registry as of October 2026. 6 community-built servers are listed; the first one below is io.github.WYRE-AI/freshdesk-mcp.
This page covers the registry entries for Freshdesk, the listed connection options, and what to check before using Claude, ChatGPT or Cursor. Registry entries checked in October 2026.
Is there an official Freshdesk MCP server?
No Freshdesk-owned namespace has published a server to the registry yet. The servers below are built by other developers. Read the code, check what it can change, and give it the narrowest access key Freshdesk offers.
Freshdesk MCP servers in the registry
| Server | What it does | How it runs | Updated |
|---|---|---|---|
Freshdeskio.github.WYRE-AI/freshdesk-mcpGitHub: WYRE-AI | MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base. | Registry package: ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12 | 2026-10-14 |
Freshdeskio.github.wyre-technology/freshdesk-mcpGitHub: wyre-technology | MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base. | Registry package: ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8 | 2026-08-13 |
Freshdeskio.github.pipeworx-io/freshdeskGitHub: pipeworx-io | Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2. | Hosted: https://gateway.pipeworx.io/freshdesk/mcpRegistry package: @pipeworx/mcp-freshdesk | 2026-10-29 |
Freshdesk MCP by usefulapiio.usefulapi/freshdeskusefulapi.io | Read tickets, contacts, companies, agents and groups; create, update and reply to tickets. | Hosted: https://freshdesk.usefulapi.io/mcp | 2026-10-29 |
freshdesk-mcpio.github.mrfentmen/freshdesk-mcpGitHub: mrfentmen | Query Freshdesk: tickets, ticket details, contacts. | Registry package: @mrfentmen/freshdesk-mcp | 2026-10-17 |
Freshdeskio.github.mindstone/mcp-server-freshdeskGitHub: mindstone | Freshdesk Support MCP server for Model Context Protocol hosts | Registry package: @mindstone/mcp-server-freshdesk | 2026-08-09 |
How do I connect the Freshdesk MCP server to Claude?
A local package is listed as ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12. Use the publisher's installation instructions for its complete command, arguments and authentication settings. A package name alone is not a complete Claude Desktop or Claude Code configuration.
The registry also lists these authentication or required environment fields: FRESHDESK_DOMAIN, FRESHDESK_API_KEY (secret). Follow the publisher's guidance on which ones your authentication method needs, and keep secrets out of shared files.
Does the Freshdesk MCP server work with ChatGPT?
This listing includes a local package but no hosted endpoint. ChatGPT needs a compatible remote server; check the publisher's current instructions for a hosted option. The registry entry alone does not establish whether the vendor offers one.
How do I add it to Cursor?
Use the publisher's Cursor or local MCP instructions to fill in .cursor/mcp.json. Include its complete arguments and required environment fields; the package listing above is not a ready-to-run configuration.
Keep what your assistant does in one place
Your assistant can now change Freshdesk; the decisions and follow-ups still need a home. Flori's MCP server gives every assistant one shared CRM and project record.
Other support MCP servers
How this page is checked
Rows come from the official MCP Registry. Official means a verified Freshdesk namespace, not a security review. See the full directory.
Give your assistant a project record